Terms of Service

By using this website or submitting photos for a quote, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site — call us at 440-867-1324 instead.

Any number we give you based on photos is a good-faith estimate, not a binding offer. It depends on what the photos show and what you tell us. Nothing is binding on either of us until one of our crew sees the items in person and we confirm the price and scope with you at that time. Volume, condition, access, stairs, hazardous items, and last-minute additions can all change the number.

By requesting a pickup, you represent and warrant that you own the items or are legally authorized to dispose of them — for example as the executor of an estate, the property owner, or an agent acting with the owner's permission. You also confirm that the items are free of liens and that no one else has a claim to them. You agree to remove any personal documents, valuables, or items you intend to keep before we arrive.

We may decline any item, or any job, at our sole discretion and for any reason. That includes but is not limited to hazardous chemicals, paint, propane tanks, tires, damaged or soiled mattresses, biohazard waste, and properties with active pest infestations. If the items on site materially differ from your photos and description, we may revise the price or decline the job on the spot.

When you upload photos, you grant us a limited, non-exclusive license to view, store, and share them internally for the sole purpose of evaluating your items and planning the pickup. We will not use your photos for advertising, marketing, or public display without asking you first and getting your written permission. You keep all ownership of your photos.

You agree to provide safe, legal access to the pickup location at the scheduled time. We sweep up behind ourselves, but we are not responsible for pre-existing damage, wear from moving large items through tight spaces, or conditions outside our control such as weather or blocked access.

To the fullest extent permitted by Ohio law, The Left Over Guys and its owners, employees, and contractors are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or loss of items you intended to keep but left in the load. Our total liability for any claim arising out of a pickup is limited to the amount you paid us for that job, or $500, whichever is greater. Once items are removed with your authorization, they may be resold, donated, recycled, or disposed of, and we cannot retrieve them.

This website and its content are provided "as is" without warranties of any kind, express or implied.

You agree to indemnify and hold us harmless from claims arising out of your breach of these terms, including any claim that you were not authorized to dispose of the items you asked us to remove.

These terms are governed by the laws of the State of Ohio, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Lake County, Ohio, and both parties consent to that jurisdiction.

We may update these terms; the "Last updated" date above will change when we do. Questions go to hello@theleftoverguys.com or 440-867-1324.